Retraction

Right of Withdrawal

If you purchase a product from an e-commerce store like ours, you have a 14-day right of withdrawal. This means you can cancel the contract within 14 days without providing a reason (this is known as the "withdrawal period"). This period begins on the date of delivery. If the withdrawal period expires on a non-working day, it will be extended to the next working day.

Return Costs

If you decide to return the product within the 14-day withdrawal period, the shipping and packaging costs are your responsibility. The product must be returned to us in new condition and in its original packaging. To exercise your right of withdrawal, please send us your name and order reference to this address: info@backpack.paris.